1. Introduction

This Privacy Policy explains how Evoline Technologies Private Limited (“Evoline”, “Company”, “we”, “our”, “us”) collects, uses, stores, processes, and protects personal data when you access or use our websites, applications, APIs, SaaS platforms, Android enterprise solutions, automation systems, payment-related services, or any other digital services provided by us.

By using our services, you consent to the collection and processing of your information in accordance with this Privacy Policy and applicable laws of India.

2. Applicable Laws

This Privacy Policy is governed by:

• Information Technology Act, 2000
• Information Technology (Reasonable Security Practices) Rules
• Digital Personal Data Protection Act, 2023 (DPDP Act)
• RBI guidelines, where applicable

3. Information We Collect

3.1 Personal Information

• Name, email address, mobile number
• Company name, designation, business details
• Login credentials (encrypted)

3.2 Sensitive & Financial Information

• KYC documents (PAN, Aadhaar, GST, business proofs)
• Bank account details (where required)
• Transaction references (not full card details)

3.3 Technical & Usage Data

• IP address, browser type, device information
• Log files, API usage logs, timestamps
• Cookies and analytics data

4. Purpose of Data Collection

We collect information for the following purposes:

• Account creation, onboarding, and authentication
• Providing SaaS, API, automation, and device management services
• KYC, compliance, fraud prevention, and risk assessment
• Customer support and grievance handling
• Service improvement, analytics, and performance monitoring
• Legal and regulatory compliance

5. Cookies & Tracking Technologies

We use cookies and similar technologies to improve user experience, analyze traffic, and enhance platform performance.

You may disable cookies via your browser settings; however, some features may not function properly.

6. Data Sharing & Disclosure

We do not sell personal data. Information may be shared only:

• With banks, payment gateways, and regulators when legally required
• With trusted service providers under strict confidentiality
• To comply with court orders, law enforcement, or statutory obligations
• In case of merger, acquisition, or business restructuring

7. Data Storage & Security

Evoline implements industry-standard security measures including:

• Encryption of sensitive data
• Role-based access control
• Secure servers and firewalls
• Periodic audits and monitoring

Despite best efforts, no system is 100% secure. Users acknowledge inherent internet risks.

8. Data Retention

Personal data is retained only as long as necessary to fulfill legal, contractual, or business purposes, or as mandated by law.

9. User Rights

You have the right to:

• Access your personal data
• Request correction or update
• Request deletion (subject to legal requirements)
• Withdraw consent where applicable

10. Third-Party Links

Our platforms may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies independently.

11. Children’s Privacy

Our services are not intended for individuals below 18 years of age. We do not knowingly collect data of minors.

12. Changes to This Policy

Evoline reserves the right to modify this Privacy Policy at any time. Updates will be posted on our website. Continued use constitutes acceptance of changes.

13. Grievance Redressal

For any privacy-related concerns, complaints, or requests, contact:

14. Governing Law

This Privacy Policy shall be governed by the laws of India. Courts at Nagpur, Maharashtra shall have exclusive jurisdiction.

© 2025 Evoline Technologies Private Limited. All rights reserved.